Medable, Inc.

Privacy Policy

Medable, Inc. (“Medable” or “We” or “Us”) is committed to protecting the privacy of users of the Medable platform (the “Platform”) and the patient information they store and transmit through the Platform. This Privacy Policy explains the information that we collect through the Platform, how we use it, and how we protect the privacy and security of that information. By using the Platform to store and transmit information, you are signifying your agreement to this Privacy Policy. If you do not agree to any term of this Privacy Policy, you should not use the Platform or provide information to Medable.
In addition to this Privacy Policy, Medable has adopted Terms of Use for the Platform that govern your use of the Platform and Medable’s service. A copy of the Terms of Use is available at

Information Medable Collects and Uses
The Platform is intended to facilitate your storage and transmission of patients’ medical information concerning your patients to physicians and certain others, and this medical information includes personally identifiable information of those patients, including protected health information (“PII”). PII includes but is not necessarily limited to information that may be used to identify your patients (such as name or address, patient or medical record number, and so on) and that relates to (a) the patient’s past, present or future physical or mental health or condition, (b) the provision of health care to the patient or (c) the past, present or future payment for the provision of health care to the patient. In providing its service, Medable may receive and create records containing PII of your patients. Medable is required by law to take measures to protect the privacy and security of PII, and to comply with the terms and conditions of the Medable’s Business Associate Contract with you. A copy of the Business Associate Contract is available at

The Platform also collects account and other information about you, as a user of the Platform. This information includes personal information about you and your use of the Platform.

Use of Technologies by the Platform.
The Platform may use various user tracking mechanisms that monitor your describe your use of the Platform, and your responses to communications from Medable and others through the Platform.

When Medable collects information, including PII, directly from you through the Platform, it follows generally accepted industry standards to protect the submitted PII and meets HIPAA privacy standards. Medable uses encryption techniques and authentication procedures, among others, to maintain the security of your information and to protect user accounts, devices and systems from unauthorized access. We also protect information by placing it on a secure portion of our servers that is accessible only by certain qualified employees and other designees of Medable. Unfortunately, however, no data transmission over the Internet, and no data storage facility, is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information. If you have any questions about security you can contact Medable at

Disclosure of Information.
Medable does not disclose your information, including PII, to any third party other than as permitted or required under the Business Associate Contract, or as you direct through your use of the Platform.

Compliance with Privacy Policy.
Medable will comply by the terms of this Privacy Policy while it is in effect. This current Privacy Policy takes effect on the date specified above, and will remain in effect until Medable replaces it. Medable reserves the right to change the terms of this Privacy Policy at any time, as long as the changes are in compliance with applicable law. If Medable changes this Privacy Policy, the new terms will apply to all information, including PII, that it maintains, including PII and other information that was created or received before such changes were made. If Medable changes this Privacy Policy, it will post the new Privacy Policy on its website at By using the Platform, you agree to accept electronic communications and/or postings of revised versions of this Privacy Policy on Medable’s website and agree that such electronic communications or postings constitute notice to you of the revised version of this Privacy Policy.

Applicable Laws.
The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. The servers that make the Platform and Medable’s service available worldwide are located in the United States. All matters relating to the Platform and Medable’s service are governed by the laws of the State of California, without reference to its conflicts of law rules that would result in the Platform of the laws of another jurisdiction. Please note that any information you provide will be transferred to the United States, and by using the Platform and/or Medable’s service or providing Medable with information, including PII, you authorize this transfer.

Sale of Information.
Medable does NOT sell or rent the PII or any other information you provide , and do not provide that information to third parties for commercial or any other purposes.

If you have any questions about this Privacy Policy, please contact